Shipping & Delivery Policy for Products
- Domestic Shipping: Orders are shipped via registered domestic courier services or Speed Post.
- Dispatch Timeline: Orders are dispatched within 15 working days or as per the delivery date agreed upon during order confirmation, subject to courier or postal service norms.
- Delivery Responsibility: Sopkart.com guarantees the handover of consignments to the courier or postal authorities within the specified timeframe but is not liable for delivery delays caused by these services.
- Delivery Address: All orders will be delivered to the registered address provided at the time of purchase unless specified otherwise during order placement.
- Transit Damage: Sopkart.com is not responsible for any damage to products during transit.
- Payment Security: We utilize secure and efficient payment gateways, accepting all major credit and debit cards.
Shipping & Delivery Policy for Services
- Service Confirmation: Confirmation of services will be sent to the email ID provided during registration.
- Support for Logistics Issues: For assistance, you may contact our helpdesk at 033-40-550-550 (10:00 AM to 5:00 PM, Monday to Saturday) or email us at info@sopkart.com.
Delivery Charge Calculation for Multiple Units
- Weight-Based Shipping: Delivery charges are calculated based on the combined weight of the products in an order.
Multiple Items: If multiple products from the same category are ordered, their weights are summed to determine a single delivery fee.
- For example:
- If you order three items weighing 200g, 250g, and 400g, the total weight is 850g.
- You’ll be charged a single delivery fee for a consignment weighing 850g, rather than separate fees for each item.
- For example:
Integrated Delivery Charges: The weight-based delivery charge is built into the product cost and added automatically during checkout.
